The him department has 200,000 active medical records and the department received 12,081 record requests during the year. the qi indicator for the him department is "eighty-five percent of record requests will be located within 15 minutes." of the 12,081 records in the question above, 9,932 were located within 15 minutes of the period established as a qi indicator. what was the request rate for the year? round to two decimal places.