Product focused processes: a) are desirable because resource needs increase slowly with the complexity of a process. b) are processes that are specialized for relatively few products or customer groups. c) are profitable because customers demand flexibility, not specialization. d) apply only to service firms, not to manufacturers. e) allow more customization, but are not very efficient.

b) are processes that are specialized for relatively few products or customer groups.

Explanation:

As the name suggests these are focused specifically for some products and not for all of the products manufactured by a company. These processes promote the product specification details, by advancing the processes of manufacturing more specific.

These are majorly used for customer specified products, generally identical products. In which no two products are similar in nature. And accordingly, these help in maximum customer satisfaction.

answer: it is a cellular phone

b is the correct answer