Acoal-fired electric utility has a capacity of producing 500mw of electricity every month. to maximize its profit the firm produces 400mw of electricity in a month. kevin peters, the president of an environmental advocacy group, dais that the production at this utility is inefficient and should be reduced by 200mw the environmental protection agency (epa), however, has a different opinion. although the epa agrees that production needs to be reduced, it claims that the electric utility need not reduce production by as much as 200 mw. which of the following, if true, would support kevin's claim?
a. the marginal social cost of generating the last 200mw of electricity is higher than the marginal social benefit to consumers.
b. the private cost of electricity generation is equal to the social cost.
c. consumer surplus exceeds producer surplus when 400mw of electricity are produced. the net benefit to society is maximized when the firm produces 500mw of electricity.
d. the demand curve for electricity intersects the marginal social cost curve at the production level of 400mw.

Jameson manages a well-known cell phone company. this company has been voted as having the best cell-phone service. consumers appreciate the fact that they can call from almost anywhere in the world and the service still gets through. jameson knows that the company's product far surpasses that of the competition. one thing has been bothering him, though. in order to put so many resources into ensuring the best service, jameson has cut back on employees at the firm's customer call center. recently, consumers have begun complaining about long wait times when they call in with a problem or concern. although its cell phone service is still considered one of the best, customer satisfaction with the firm's customer service has plummeted. jameson does not understand why consumers are getting so upset. he believes the exceptional cell phone service more than makes up for long waiting periods and other issues with its customer service. "after all," he says, "they can't have it all. if i invest more in customer service, that means less investment on ensuring the quality of our product offering."refer to scenario. jameson has asked you, a marketing consultant, to give him advice. he cannot understand how a cell-phone company with the best product offering in the cell-phone service industry could get such low satisfaction ratings simply because the customer service is not up to par. you suggest that jameson has a narrowly defined view of the company's product offering. you tell jameson that successful marketers should define their products as what they

Verizon communications, inc., provides the following footnote relating to its leasing activities in its 10-k report. the aggregate minimum rental commitments under noncancelable leases for the periods shown at december 31, 2010, are as follows: years (dollars in millions) capital leases operatingleases 2011 $97 $1,898 2012 74 1,720 2013 70 1,471 2014 54 1,255 2015 42 1,012 thereafter 81 5,277 total minimum 418 $ 12,633 rental commitments less interest and (86) executory costs present value of 332 minimum lease payments less current (75) installments long-term obligation $257 at december 31, 2010 (a) confirm that verizon capitalized its capital leases using a rate of 7.4 %. (b) compute the present value of verizon's operating leases, assuming an 7.4% discount rate and rounding the remaining lease term to 3 decimal places. (use a financial calculator or excel to compute. do not round until your final answers. round each answer to the nearest whole number.)

Which stage of group development involves members introducing themselves to each other?