What is the primary lesson behind the "united breaks guitars" case? group of answer choices - online video has the power to reach millions of people at a very low cost. - companies must be active in monitoring their brands online in order to respond in a timely manner to customer issues. - a well-executed pr strategy can control negative social media messages. - social media is only effective for customer complaints. - customer service should not be outsourced.

Companies must be active in monitoring their brands online in order to respond in a timely manner to customer issues.

Explanation:

The commitment of the brand to the buyers is the main thrust behind the expansion in the buying choices. Promotion is not as significant. Online networking proposals are expanded because of individuals seeing the brand as worth spending their cash on. The brand is a significant influence! Businesses have certainly exploited advancing their image and items to a younger age. Nonetheless, they must know about how twenty to thirty-year-olds see there on the web-based media.

This present age needs a brand that is connecting with and neighborly, which lifts client confidence and brand notoriety.

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