Xyz equipment, a firm that produces manufacturing equipment for various industries, experiences an influx of new sales employees due to a recent expansion. despite possessing a vast amount of sales experience, most of the new employees perform poorly. this is because the new recruits possess inadequate technical knowledge about the products sold by xyz equipment. to address the issue, the hr department decides to implement a training program using the instructional design process. as part of the process, the hr department's first step should be to

Value economics capital scarcity opportunity cost wealth labor trade-offs standard of living good a. condition of not having enough resources to produce all the things people want b. alternative choices made by consumers in the marketplace c. sum of those economic products that are tangible, scarce, useful, and transferable d. tools, equipment, machinery, and factories used in the production of goods and services e. tangible item that is economically useful or that satisfies an economic want f. quality of life based on the ownership of the necessities and luxuries that make life easier g. people with all their efforts, abilities, and skills h. cost of the next-best alternative use of money, time, or resources when one choice is made rather than another i. study of how people try to satisfy their needs through the careful use of scarce resources j. worth that can be expressed in dollars and cents