As a company works to build relationships with its customers, its leaders must determine which customer needs they will seek to satisfy. the company's leaders must also recognize that customer needs change over time. what might these leaders focus on to ensure they anticipate customers' changing needs?
a. monitoring customer trends in the industry and of consumers as a whole
b. utilizing the guidance of the board of directors to communicate the customers' needs
c. producing the same products and services that have been successful in the past
d. creating market segmentation to select a smaller group of customers to serve

Plz i have no idea what a cover letter is can u guys explain it to me write a letter to the address below. you are responding to an advertisement from the willamette company for a job opening as an office assistant. you did some research and learned that the person to whom the application should be sent is ms. katrina n. d. waives. you are going to enclose a résumé and three letters of reference. your résumé will have details about your qualifications, so you should just give a brief but inviting overview of them here. in addition, your letter will include a very important paragraph that is not normally a part of a business letter. you will tell what format you are using for your letter where you got the information on this format. address of the willamette company: 355 buck hill road, portland, oregon 48792.

On june 1, 2017, blossom company was started with an initial investment in the company of $22,360 cash. here are the assets, liabilities, and common stock of the company at june 30, 2017, and the revenues and expenses for the month of june, its first month of operations: cash $4,960 notes payable $12,720 accounts receivable 4,340 accounts payable 840 service revenue 7,860 supplies expense 1,100 supplies 2,300 maintenance and repairs expense 700 advertising expense 400 utilities expense 200 equipment 26,360 salaries and wages expense 1,760 common stock 22,360 in june, the company issued no additional stock but paid dividends of $1,660. prepare an income statement for the month of june.

Penelope summers received certain income benefits in 2018. she received $1,400 of state unemployment insurance benefits, $2,000 from a federal unemployment trust fund and $3,700 workers’ compensation received for an occupational injury. what amount of the compensation must penelope include in her income