When writing a routine business request, you should a. close by presenting your main idea b. use the direct approach c. open by justifying your request d. use the indirect approach e. use the body to request specific action

Which of the following is an example of a positive externality? a. promoting generic drugs would benefit people. b. a lower inflation rate would benefit most consumers. c. compulsory flu shots for all students prevents the spread of illness in the general public. d. singapore has adopted a comprehensive savings plan for all workers known as the central provident fund.