Members of verdure pay a premium price for their gym membership and are accustomed to professional, attentive customer service. service quality depends not only on who provides the service, but also when, where, and how the services are provided. the spa wants to ensure that its consumers receive the highest level of service at every interaction. what policy would most effectively reduce service variability and increase customer value?
a. design a descriptive protocol for each spa service including clear delivery standards. b. allow therapists to adjust the delivery of spa services based on client request. c. give therapists flexibility to adjust spa service delivery based on their professional strengths.

Laurelton heating & cooling installs and services commercial heating and cooling systems. laurelton uses job costing to calculate the cost of its jobs. overhead is allocated to each job based on the number of direct labor hours spent on that job. at the beginning of the current year, laurelton estimated that its overhead for the coming year would be $ 61 comma 500. it also anticipated using 4 comma 100 direct labor hours for the year. in april comma laurelton started and completed the following two jobs: (click the icon to view the jobs.) laurelton paid a $ 20-per-hour wage rate to the employees who worked on these two jobs. read the requirements requirement 1. what is laurelton's predetermined overhead rate based on direct labor hours? determine the formula to calculate laurelton's predetermined overhead rate based on direct labor hours, then calculate the rate. / = predetermined overhead rate

Karen is working on classifying all her company’s products in terms of whether they have strong or weak market share and whether this share is in a slow or growing market. what type of strategic framework is she using?

Describe three scenarios in which you might utilize mathematics to investigate a crime scene, accident scene, or to make decisions involving police practice. be sure to explain how math is used in police as they work through each scenario.