Which of the following statements is true of training?
a. recognizing employees’ preferences regarding how they want to learn in not advisable.
b. it is important to realize that for training to be effective, both learning and transfer of training are needed.
c. transfer of training is to be considered only after the completion of training.
d. transfer of training involves having employees who already have mastered the learning outcomes demonstrate them to trainees.

As a group is leaving, you ask them if they had a good experience at the restaurant. they mention that they had poor service and their food was cold. a. apologize and ask them to give the restaurant another chance in the future. you tell them that guests usually have a great experience here. b. apologize then ask for the server’s name and immediately notify the manager after they leave. c. apologize for the bad experience and ask them to wait as you call the manager to talk to them. d. apologize for the bad experience and encourage them to complete the customer service survey. this feedback will ensure other guests do not have the same experience.

You estimate that your cattle farm will generate $0.15 million of profits on sales of $3 million under normal economic conditions and that the degree of operating leverage is 2. (leave no cells blank - be certain to enter "0" wherever required. do not round intermediate calculations. enter your answers in millions.) a. what will profits be if sales turn out to be $1.5 million?

Experienced problem solvers always consider both the value and units of their answer to a problem. why?