Which of the following is true regarding customer retention? research has proved that existing customers tend to be less profitable than new customers. attracting new customers is often more difficult and expensive than retaining existing ones. the only accurate metric that calculates customer retention is the number of repeat customers. a retention strategy increases the number of loyal customers, but provides no return on investment.

Match the steps for conducting an informational interview with the tasks in each step.

Identify at least 3 body language messages that project a positive attitude

Garfield corporation is considering building a new plant in canada. it predicts sales at the new plant to be 50,000 units at $5.00/unit. below is a listing of estimated expenses. category total annual expenses % of annual expense that are fixed materials $50,000 10% labor $90,000 20% overhead $40,000 30% marketing/admin $20,000 50% a canadian firm was contracted to sell the product and will receive a commission of 10% of the sales price. no u. s. home office expenses will be allocated to the new facility. the contribution margin ratio for garfield corporation is