Scoring: your score will be based on the number of correct matches minus the number of incorrect matches. there is no penalty for missing matches. the phases of the management process are listed below. match each phase to the appropriate description. clear all planning directing controlling improving decision making used by managers for continuous improvement inherent in all management processes, management must continuually decide alternative actions used by management to develop the organization's objectives and goals monitoring the operating results of implemented plans and comparing actual results to expected results process by which managers run day-to-day operations