The basic operational responsibilities of the manager in the "wheel of management" include:
1) define objectives in support or the organization's goals;
2) organize work to be done;
3) measure efforts and performance associated with work;
4) develop people and talent;

1) define objectives in support or the organization's goals;

Explanation:

The explanation of the exercise, is the key word "operational" all the different duties need to be done, day to day like; organize work to be done, measure efforts and performance associated with work, develop people and talent.  

But define objectives in support or the organization's goals are related with the strategic and managerial skills, these types of activities depend of the strategic planning of the company .

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the answer is account d