Erica is extremely satisfied with the services provided by her bank, one trust bank. she posts an online review about the bank in which she states that she can completely trust the bank to accurately perform the promised services. she also states that the knowledge and courtesy of the bank's staff is highly credible and they are always willing to guide her by providing personalized attention. however, the only suggestion she makes is that the branch in which she holds an account looks unorganized with old desktops, piles of paper, insufficient seating, and poor lighting. according to erica, in which of the following service quality dimensions is one trust bank most lacking? a) reliabilityb) responsivenessc) tangibilityd) empathye) assurance

you can lose ranking 2 ways.

1) you don't have enough points due to you expending them by asking questions/your answers are deleted.

2) your brainliest's expired. this means that brainliests, once they exceed the 30 day limit, expires. this is to ensure that you continue to contribute into the community at a constant rank if you want to continue to have/exceed the rank you have right now.

if you go to profile, and click "show more information" located on the bottom left of the box with your information (on top of the questions answered, questions asked, and friends), you will be given the following information (example):

member since : 02/13/2017, 18: 11

questions answered: 9741

questions asked: 162

no. of brainliest answers: 1575

brainliest answers in last 30 days: 10

warnings: 0 view

questions/answers reported: 2637

questions/answers incorrectly reported: 64

look at the "brainliest answers in the last 30 days". this is the one that will affect your rank other than your points. again, once your brainliest expires (was earned 31+ days ago), it will not be counted.

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answer; dividing net income by 1- t ;

answer; ///pegged exchange rate with the united states;