At times, customers have an unexpected need and require certain departments, such as production, to change their schedule to meet the demands of the sales department. when shannon, the vice president of marketing, inspires the production team to put in the extra effort, she is playing a(n) role.

leadership

Explanation:

According to my research on different business roles and responsibilities, I can say that based on the information provided within the question she is playing a leadership role. This can be said because leading is defined as the act of motivating employees to achieve organizational goals. Since Shannon inspired the production team we can say that she was leading them, which is the role of leadership.

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answer; i believe a ( newsletter ) should be sent;