The issues management process is a
a. systematic process companies use when responding to public issues that are of greatest importance to the business.
b. beneficial tool used only to minimize the negative effects of a public issue for the organization's advantage.
c. confusing process that is rarely used to top management within an organization.
d. beneficial tool used only to maximize the positive effects of a public issue for the organization's advantage.

A.

Explanation:

The issues management process is a systematic process companies use when responding to public issues that are of greatest importance to the business.

(i know i'm late but the answer's "things about yourself" because you want to list things you're capable of, why you want to open up the business, the amount of money you're putting into it,etc.) i'm guessing you take online school small business, the answers to the quizzes are all over quizlet. just look up your question and type quizlet after it and it'll pop up.