True or false: business process modeling (or mapping) is the activity of creating a detailed flow chart or process map of a work process showing its inputs, tasks, and activities in a structured sequence.

True

Explanation:

Business process mapping is a way to visualize what a business does by taking into account roles, responsibilities and standards. Business process modeling (BPM) takes this one step further by providing a visual way to understand, analyze, and improve upon a current method of working. There are a number of reasons why organizations map their processes. Sometimes business process mapping and business process modeling are used interchangeably to refer to simply documenting of how a business operates, how inputs and outputs flow through a system. In reality, business process mapping is the tool focused on documentation. It shows how work is done, not necessarily how it should be done. Business process modeling is more about in-depth analysis and optimizing inefficiencies and bottlenecks.

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