The philosophical leaders of the quality movement, philip crosby, w. edwards deming, and joseph m. juran had the same general message about what it took to achieve outstanding quality. which of the following was part of that message? a. fourteen steps for quality managementb. quality is freec. customer focusd. zero defectse. six-sigma

What does the consumer price index measure? a. the change in prices of all goods and services over time b. the change in prices of specific goods and services over time c. the change in prices of final goods and services over time

Goods and services that can be used for the same purpose are and goods and services that are used together are

According to ceo heidi ganahl, camp bow wow requires a strong and consistent corporate culture to keep all local franchise owners "on the same page" and to follow a common template for the business and brand. this culture could become detrimental over time because: (a) strong consistent cultures are inflexible and incapable of adapting to environmental change (b) strong consistent cultures are too flexible and capable of adapting to environmental change (c) strong consistent cultures don’t perform well in any environment (d) the passing of time provides stability and predictability for businesses