Extron electronics makes coaxial cables for connecting computers to all types of peripheral devices like printers, modems and fax machines. for the benefit of its customers, extron provides a laminated card with pictures of all the possible cable connections that a customer could need. with this card, a customer can order from one to any number of connectors with as many feet of cable as is needed. orders can be placed using a toll-free number, a fax number or an e-mail address. company reps are also available 24-hours a day in case the customer is not sure which drawing on the card matches his or her needs. orders are shipped within 48-hours of receipt. if a customer is not completely satisfied with his or her order, extron has a 100 percent satisfaction guaranteed return policy. which of the following trends has influenced the development of services marketing concepts and strategies as illustrated by extron's focus on customer service

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Well, i would start out by advertising a lot. take money out of unused profit to have build boards put up and internet advertising. also, make sure your store signs are large and noticeable. make sure you have good deals and prices that the average consumer would be okay with. also, location is key. being in a high technology based city/location would be excellent for your business because it is based off of technology. hope this ! : )