Select the first and last steps in the decision-making process. identify the decision to be made. gather information and data. select the best option. develop a plan of action.

Decision making is a process that uses a step by step approach to reach at a decision.

There are several steps involved in the decision making process. These are

1) Identify the decision

2) Gather information

3) Identify Alternatives

4) Choose among the Alternatives

5) Take the Decision

6) Review the Decision

So in this question, the Identification of decision and the Review of Decision are the first and last steps respectively in the decision making process.

answer; engaging in effective public relations;

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