Define the Problem: Figure out who has a problem, what it is, and why it needs to be solved. Define Sub-Problems: Break your main problem down into smaller, easier to solve sub-problems.
Determine the Criteria: Decide what conditions would need to be met for the problem to be considered "solved."
Determine the Constraints: Determine what limitations are in place before any solution is considered.
Prioritize the Criteria and Constraints: Put the criteria and constraints in order from most important to least important.
Generate Solutions: Brainstorm, evaluate and refine your ideas, and choose the best solution from your list of priorities.

If these are the missing choices: a. to determine skin temperature, place the back of your hand against the patient's skin.b. determine body temperature by touching the patient's hands and feet.c. skin temperature will tell you very little about this patient's condition or well-being.d. the patient's skin temperature and color will likely be warm and red.my answer is: a. to determine skin temperature, place the back of your hand against the patient's skin. using the back of the hand to check for temperature rather than the palm is more effective because the back of the hand has more nerves that can feel and transmit the temperature than the palm.