Mr. Smith come to you after he received an explanation of benefits form from his BCBS insurance. He had an X-ray performed on his right foot that confirmed a fracture and his total bill was $1200. His EOB state that the allowed amount was $1100, of which the insurance paid $950, and he will be responsible to pay $150. He paid a copay of $50 at the time of the e-ray. He is confused about how much he still owes, and why. Please explain to Mr. Smith what the allowed a3 means, and how he still owes your practice. Then discuss why it so important for Mr. Smith to pay his copay upfront. How did the help him and the practice.