Advanced Placement (AP)

A company hopes to improve customer satisfaction, setting as a goal no more than 5% negative comments. A random survey of 350 customers found only 10 with complaints. Create a 95% confidence interval for the true level of dissatisfaction among customers and decide if there is strong evidence that the company has reached its goal

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A company hopes to improve customer satisfaction, setting as a goal no more than 5% negative comment...

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