Advanced Placement (AP), 26.02.2021 17:30, santoskasey

An online video streaming service currently relies on pre-defined categories to help customers navigate through the catalog of available media. After receiving repeated feedback that customers have difficulty finding new relevant content, the client approaches Accenture to find ways to help enhance their service. How can Accenture use Artificial Intelligence(AI) to help improve the customer experience?

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An online video streaming service currently relies on pre-defined categories to help customers navig...