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Advanced Placement (AP), 02.02.2021 21:30, dios01
What is the first step in diffusing a conflict with an angered customer?
elevate the problem to the appropriate person
assess the situation
let the customer vent
document the situation for analysis
![answer](/tpl/images/cats/otvet.png)
Answers: 2
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What is the first step in diffusing a conflict with an angered customer?
elevate the problem to the...
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